Capability Development and Training
A system nobody can operate is an expense, not an asset. We train on your own configuration, with your structure, terminology and representative data, so that what participants learn is what they find at their desks.
Methodology
Training needs analysis
Roles identified, current competence assessed, and the gap defined per role rather than generically. Deliverable: role-by-role gap definition.
Curriculum design
Role-specific curricula built against actual tasks, using your own configuration, terminology and data. Deliverable: approved curricula.
Delivery
Taught on the live configuration, at your premises or remotely, with exercises drawn from work the participants actually do.
Train-the-trainer
Capability stays inside the institution after we leave, because your own people can teach the next intake.
Audiences and modes
Who we train
- End users, on the tasks their role performs
- System administrators, on roles, permissions and configuration
- Technical teams, on architecture, integration and support
- Management, on what the system can be held to
How it is delivered
- On site, at your premises, on your configuration
- Remotely, for distributed teams and multi-site estates
- Blended, with self-paced material between sessions
- Through EBO Academy, where graded certification is wanted
Training that survives turnover
Ask about train-the-trainer, and about certification places included with ERP subscriptions.